BLAZINGGLASS.com
Our Warranty Policy
Due to the fact that most of the log sets and Open Front and Rectangular Pan Burners are made-to-order, a 25% restocking fee will be applied, provided the items are returned in resalable condition. We will refund this amount to you, less any associated shipping charges once the product has been received and inspected.
However, if you would like to exchange or upgrade an unopened item for a different size or configuration, this can sometimes be approved without paying the restocking fee.
Please email us at support@blazingglass.com to setup a return authorization. We will then ask you to mail the item to Rasmussen's address and email us the tracking number.
Rasmussen Ironworks
C/O Blazing Glass
12028 E. Philadelphia Street
Whittier, CA 90601